Scheme Contact Details




SCHEME CONTACT DETAILS

Claims and administration
Postal address for claims and correspondence:
PG Group Medical Scheme
PO Box 2070
Bellville
7535




Physical address
Parc du Cap
7 Mispel Road
Bellville
7530




Customer Care
Tel: 0860 00 50 37
Fax: 0861 64 77 75
Email: [email protected]




Membership Department
Fax: 0861 22 26 64
Email: [email protected]




Claims email address
[email protected]




Scheme website address
http://www.pggmeds.co.za/




Managed Care Programmes
Oncology, renal and maternity programmes
Tel: 0860 00 50 37




Hospitalisation and pre-authorisation
Tel: 0860 00 50 37




Chronic medication registration and queries
Medicine Risk Management (MRM)

Tel: 0860 00 50 37
Fax: 031 580 0597
Email: [email protected]




THIRD-PARTY SERVICE PROVIDERS




LifeSense Disease Management (Pty) Ltd
HIV Programme

Tel: 0860 50 60 80
Fax: 0860 80 49 60
Email: [email protected]




Emergency assistance and ambulance
Netcare 911

Tel: 082 911




Multiply Lifestyle Programme
Tel: 0861 10 07 89
Website: http://www.multiply.co.za/




Preferred Provider Negotiators (PPN)
Tel: 0861 10 14 77
Email: [email protected]




Denis Dental Management
Tel: 0860 10 49 39
Email: [email protected]




PREFERRED SUPPLIERS OF CHRONIC MEDICATION




Clicks/Dis-Chem Pharmacy
Please visit or contact your nearest branch to make enquiries




Medipost Pharmacy (Courier pharmacy)
Tel: 012 426 4017/012 426 4007
PO Box 40101
Arcadia
0007




Schuin-Villa Pharmacy
Tel: 041 364 2109
PO Box 7824
Port Elizabeth
6055




GAP COVER




Ambledown Gap Select
Tel: 0861 26 25 33
Fax: 011 463 1600
PO Box 1862
Cramerview
2060

General queries: [email protected]
Claims queries: [email protected]
Membership queries: [email protected]

Contact Ambledown Gap Select via Momentum Consult on
Tel: 0861 23 42 96
Email: [email protected]



TRAVEL COVER




Travel Insurance Consultants (TIC)
Tel: 011 521 4000 (for travel certificates)
Email: [email protected]

Incident notification/Claims line
Tel: 011 991 8409




ONE-STOP SHOP NUMBER

PG Group Medical Scheme members can dial this number for any Scheme queries
Tel: 0860 00 50 37

Monday - Friday: 08:00 to 16:30

The following options are available to you:
Option 1: PPN
Option 2: Denis
Option 3: Pre-authorisation (medical)
Option 4: All other queries